Transforming retail operations for the new normal
By Anne Crawford
Since Covid-19 took hold across the UK, many industries have been fighting for survival. With Government restrictions on store operations and changing consumer behaviour, Brick-and-Mortar retailers have been hit harder than most.
As stores reopen, it’s becoming increasingly clear that retailers will not be able to go back to ‘business as usual’. The pandemic has brought with it a permanent shift in consumer behaviour, forcing retailers to rethink their strategy and operations.
The retail industry must adapt or die.
This whitepaper presents data on how the retail industry has changed due to Covid-19, the impact this has on retail P&L, and what this means for in-store retail operations.
We present three proven labour strategies that can help retailers become more agile, minimise fixed costs and set up their business for success in the new normal.